Terms
Last changed 2026-09-10
It describes Kadrenta as it is today: software in development, operated by Not important B.V., used by a small number of studios who know that.
Prices are published (see the pricing page), and the beta price promised there is a promise Not important B.V. means to keep. Billing is switched on: a studio can take a paid plan, set the number of seats it pays for on the Team tab, buy extra storage from the Storage tab, and change its card or cancel from the Billing tab. Paying happens on Stripe's own page, so there is no card field anywhere in this product and a card number never passes through it.
Version: draft of 10 September 2026. Not yet reviewed by external counsel. The paid clauses named at the end of What is not promised are still to be written.
What this is
Kadrenta is a production platform for small film and CGI studios: shot breakdowns, versioned review with links you can send to a client, an address book, a small sales pipeline, and a canvas that pulls in live project data.
It is in active development. Features change, screens move, and there will be faults. That is the honest description of what you are signing up to, and it is the reason the beta price is what it is.
Your account
An account belongs to a person and is anchored to an email address. A studio is separate: you can be in several, and being removed from one does not remove your account.
You are responsible for what happens under your account. Keep the password to yourself, and tell us if you think somebody else has it.
One account per person. Sharing a login between people breaks the only thing that makes a review trail worth anything, which is knowing who did what.
What you may not do with it
- Put things in it that you have no right to put anywhere, someone else's work, or material that is illegal to hold.
- Use it to send anything unwanted to anyone.
- Try to reach another studio's data, or to get around the limits described here.
- Automate it in a way that makes it worse for other people. There is an official way to read your own data from your own tools; use that.
Your work stays yours
Everything a studio puts into Kadrenta belongs to that studio. Not important B.V. claims nothing over it, does not look at it except when asked to help with a problem, and does not use it to train anything.
What is stored is stored so it can be shown back to you. That is the whole of the licence being granted.
When a file is deleted its bytes are kept for five days and then destroyed for good; within those five days an administrator can put it back from the studio's storage settings.
Limits that are actually enforced
These are real numbers checked by the software, not intentions:
| What | Limit |
|---|---|
| A file on a job, a shot, a review or a canvas | 4 GiB, whatever kind of file it is. On the free plan it is 16 MiB for an image, a document or audio, 64 MiB for a 3D model, and 128 MiB for a video |
| A file on a delivery | 312.5 GiB, which is everything the upload can physically carry. Deliveries come with a paid plan |
| Nodes on one canvas | 2,000 |
| A note field | 100,000 characters |
The free plan, and going over a limit
The free plan is what a studio is on until it takes seats: a limited number of files, active projects, canvases and reviews outside a project, with file delivery and writing from Claude switched off. The pricing page has the amounts and what each plan carries, and that is settled there rather than here.
One rule about that is worth stating now, because it is the one that matters: going over a limit makes things unreachable, never gone. An expired subscription or a seat taken away does not destroy work. What is over the limit is locked, visibly, and comes back the moment there is room for it again.
How long we keep things, and when we do not
Two rules, and both exist so that nothing here is ever a surprise.
If a studio stops paying. Everything it has stored stays readable, playable and downloadable for six months, even the part that is far over what the free plan has room for. You will hear from us three times inside those six months (when it happens, five months in, and a week before the end), and every one of those messages tells you how to put your files on a delivery and fetch the lot as one download, which you can do yourself at any time and as often as you like.
After those six months, what is over the free plan's room is removed, oldest first, and what fits inside it stays where it is. Taking a paid plan again at any point before then stops all of it. Nothing is ever removed without those three messages having gone out first.
If nobody uses an account for 2 years. An account that has gone that long without anybody using it is closed, and a studio goes with it only if that account was the last person in it, a studio you share with anybody else carries on without you, with your work still readable there. You will hear from us three times first, 90, 30 and 7 days before the date, and signing in is the whole of the way out: one visit and the 2 years start again from that day.
Using it counts in the ordinary sense: signing in, but also a calendar of ours you are subscribed to, or one of your own tools reading your data through our connector. Nothing is ever closed without those three messages having gone out first.
Neither of these is a judgement about you. The first is about storage costs; the second is about not holding somebody's details for ever after they have plainly finished with us. If either would be awkward, say so at support@kadrenta.com before the date rather than after: a deadline is a conversation, not a form.
What is not promised
No uptime guarantee. No guarantee that a feature that exists today exists next month in the same shape. No warranty of any kind, and no liability for loss of data or of business.
Two of those deserve to be said plainly rather than left in the sentence above. The database can be put back to any moment in the last seven days where it is hosted, and that has been done in earnest; your files have no second copy at all, and nothing here would survive that supplier failing, so this must not be the only copy of anything you cannot lose. And nobody outside has reviewed the security of it.
These are the terms of software in active development. They were written when nobody was being charged, and they should have been made stricter, in your favour, before there was anything to pay; that did not happen in time. What is not on this page yet is the paid arrangement itself: what a failed payment means, what a refund is, and what happens to a part-month. Until it is, ask at support@kadrenta.com and you will get an answer in writing.
Ending it
You can stop using it whenever you like, and both halves of that are yours to do. A paid plan is ended from the Billing tab, on Stripe's own page. Your account is deleted from your profile page, which tells you first what happens to each studio you are in. The privacy page describes exactly what "deleted" and "erased" mean, including the part that is a best effort rather than a guarantee. Anything that needs a hand instead, ask at support@kadrenta.com.
Not important B.V. can close an account that is being used for something on the list above, and will say why.
Which law, and where
Dutch law, and the Dutch courts. Not important B.V. is established in the Netherlands.
Getting in touch
Write to support@kadrenta.com.